My iOS app is getting stuck on the red spinner.


First off, please make sure you are connected to the internet with either wi-fi or your cell signal.  

Secondly, please do the following
1. Launch the app

2. Force Quit the focus@will application (using the double click then upward swipe on iOS7, or X-ing out on iOS6).

3. Delete the app - Press and hold the app icon and wait until it wiggles and a little delete (x) icon appears over the app icon.

4. Press the delete icon and confirm you want to delete the app.

5. Once it has been deleted, please go to the App store and reinstall to get a fresh version.Here's the link to focus@will in the App Store:

6. After installing please reboot your iOS device.

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