FAQs

Up to the minute updates

• ★ Download Focus@Will on your Desktop! (Available for Mac, Windows and Linux)
• How to Fix Bluetooth Headphone Sound Issues with Focus@Will on iPhone

Most Frequently Asked Questions

• ★ Player problems while using Safari
• ★ How do I choose a Channel that's right for me?
• Why do I hear static on some channels?
• How long does the Productivity Tracker store my tracked data?
• Do you have mobile apps? iOS and Android?
• How do I adjust the timer?

Trial Accounts

• How do I get a free trial?

Music Player

• ★ Uptempo- Our second most used Channel has been updated :-)
• Why isn’t there a Yoga or Cardio Exercise Channel?
• What are Noise Channels?
• Which Channels have Brainwave Entrainment?
• What are Isochronic Tones?
• What are Binaural Beats?

See all 17 articles

Account Questions

• Are all of the Focus@Will paid subscriptions auto-renewed?
• Can I purchase a Focus@Will gift account for someone?
• How do I change my account email address?
• What is the difference between Trial and Paid Accounts?
• I paid for a subscription via iTunes, but it's not working.
• How do I change my password?

See all 9 articles

Billing Questions

• How do I turn off my recurring billing?
• How can I see my current subscription rate / renewal rate?
• How do I change my credit card information?
• How do I obtain a refund?

Productivity Tracker and other helpful features

• Why didn't I get asked to rate my Productivity?
• How do I access my Productivity Tracker data?
• How do I adjust the timer?
• What is the Music Energy Level control?
• How many devices can I log into at once with my account?

Mobile Applications

• LG G2 device issues or problems
• Do you have mobile apps for iOS and Android?
• My iOS app is having player issues!
• My iOS app is getting stuck on the red spinner.
• My Nexus 5 won't run Focus@Will properly.
• The Facebook Login button isn't working on my Android app.

Affiliates

• Do you have an affiliate program?